Privacy Policy

This Privacy Policy explains how Fyneisa collects, uses, and protects information when you visit our website, place an order, contact support, or interact with our services. By using our store, you agree that we may process information as described in this policy.

We may collect information you provide directly, such as your name, email address, shipping details, billing details, order information, and messages sent to customer support. We may also collect technical information such as browser type, device information, pages visited, referral sources, and interactions with our website.

We use this information to process orders, arrange delivery, provide customer service, prevent fraud, improve website performance, personalize the shopping experience, and communicate important order or policy updates. We may also use limited information for marketing where permitted by law and where you have not opted out.

We may share necessary information with service providers that help operate our store, including payment processors, Shopify, fulfillment partners, shipping carriers, analytics providers, and customer support tools. These parties are expected to use information only as needed to provide their services.

We take reasonable administrative, technical, and organizational measures to help protect personal information. No online system can be guaranteed completely secure, so customers should also protect account credentials and contact us if they suspect unauthorized activity.

Depending on your location, you may have rights to access, correct, delete, restrict, or opt out of certain uses of personal information. To submit a privacy request, contact service@fyneisa.com.